Frequently Asked Questions
What is Mobile Dermatology?
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​Mobile Dermatology Solutions brings expert dermatology care directly to Skilled Nursing Facilities (SNFs) and Assisted Living/Memory Care communities. With over 20 years of experience in senior care, our board-certified dermatologists and trained providers deliver comprehensive skin health services—including skin cancer screenings, biopsies, cryosurgery, and treatment for rashes, scabies, and growths—right in your facility. We bridge primary care and wound care, ensuring residents receive high-quality care without the need for transportation.
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What services do you provide?
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Our services are tailored to meet the unique skin health needs of SNF and ALF residents, including:
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Annual and as-needed skin checks to detect pre-cancerous or cancerous growths.
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Biopsies (shave, punch, excisional) for diagnostic accuracy.
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Cryosurgery for warts, actinic keratosis, and other lesions.
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Incision and drainage for abscesses or cysts.
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Treatment of rashes, scabies, eczema, psoriasis, and other skin conditions.
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Staff training on skin health, infection control, and scabies prevention.
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All services are performed on-site, with providers entering notes and orders directly into Point Click Care (PCC) to streamline facility operations.
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How does your service benefit our facility?
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​Partnering with Mobile Dermatology Solutions enhances your facility’s care offerings and operations:
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Improved Resident Outcomes: Comprehensive skin care reduces health risks and boosts resident satisfaction.
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Operational Efficiency: Our providers use PCC to enter notes/orders, minimizing staff workload.
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No-Cost Partnership: Services are provided at no cost to your facility, with no contracts required.
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Enhanced Reputation: Offering specialized dermatology care makes your community more attractive to prospective residents.
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Thorough Communication: We coordinate with facility management, residents, and families for seamless care delivery.​
For specific insurance questions, residents or families can contact their provider or our office at: office@mobiledermsolutions.com.
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What is the Cost?
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​We bill Medicare and most major PPO health insurance plans directly. Facilities incur no costs and are not involved in billing.
How do we schedule an appointment?
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​We work with your facility to establish a recurring schedule (e.g., weekly or biweekly visits) for consistent dermatology care. Our team coordinates with facility management to set convenient days and times. Follow-up or urgent appointments can be arranged by contacting our office. No referrals are needed, simplifying the process for residents and staff.
What information is needed to see a patient?
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​We require a resident’s demographic/face sheet, including name, date of birth, insurance details, and contact information. Our team manages all paperwork, including service consents and, if needed, coordination with a Power of Attorney or legal guardian for permissions. Facilities can provide this information via secure channels to streamline onboarding.
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Is a Referral Needed?
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​No, referrals are not required. Our providers can see residents directly upon request, making it easy for facilities to integrate our services into their care plans.
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How do you ensure quality and compliance?
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Our services are overseen by board-certified dermatologists and/or dermatology-trained D.O.'s, with rigorous quality controls:
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Providers are trained in senior-specific dermatology and PCC documentation.
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Supervising physicians review patient charts monthly, as outlined in our supervisory agreements, to ensure accuracy and compliance.
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All services adhere to Florida regulations and facility protocols.
We provide in-service training for facility staff on skin health and infection control, enhancing compliance and care quality.
Can you address urgent skin concerns?
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Yes, we prioritize urgent needs, such as suspected skin infections (e.g., scabies) or rapidly changing lesions. Contact our office to arrange an expedited visit outside regular schedules. Our providers coordinate with facility staff to ensure timely diagnosis and treatment, minimizing resident discomfort.
How do you handle communication with families?
We maintain open communication with residents’ families or responsible parties, providing clear explanations of diagnoses, treatment plans, and follow-up needs. Updates can be shared via phone, email, or in-person discussions, as preferred, ensuring families are informed and involved in care decisions.
What makes Mobile Dermatology Solutions different?
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With over 20 years of experience in senior care, we are uniquely positioned to serve SNFs and ALFs:
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Specialized Expertise: We focus exclusively on senior skin health, bridging primary care and wound care.
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Facility-Centric Approach: Our PCC integration and no-cost model reduce staff burden and enhance operations.
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Resident Comfort: On-site care eliminates transportation, improving resident experience.
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Proven Leadership: Our commitment to quality, backed by rigorous oversight and training, sets us apart as the trusted choice for mobile dermatology.
How do we get started?
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Contact our team at office@mobiledermsolutions.com or 888-506-8838 to schedule a consultation. We’ll discuss your facility’s needs, set up a recurring visit schedule, and provide any necessary staff training. No contracts or costs are required, making it easy to enhance your resident care offerings.
If you have a question we haven't answered please don't hesitate to contact us now.